Our guarantee
If it’s our mistake, we put it right.
Three plain commitments, with limits stated up front.
1. Our errors, fixed free
If TTB or a state agency rejects, returns or asks for a correction on a filing because of an error in our preparation, we fix it and refile it (or prepare it for you to refile, for anything you submit yourself) at no charge, as many times as that error requires.
2. Permit paperwork within 5 business days
Your winery permit or amendment paperwork is ready for your approval within 5 business days of our receiving complete information. If it isn’t, we take $100 off that service’s fee (never more than the fee itself).
3. Other deadlines we commit to in writing
If we miss any other preparation or filing deadline that we committed to in writing, we credit or refund the lesser of $100 or that service’s fee.
What isn’t covered
- Government fees, taxes, penalties and interest. We never pay or reimburse TTB or state penalties.
- Errors in information, records, artwork or formulas you supplied
- Delays on your side, such as late records, approvals or signatures
- Agency processing times and agency discretion
- Changes in law or agency practice
Limits
We never promise approval: only the agency decides. Our total liability for any service is capped at the fees you paid us for that service.
How to use it
- Send us the agency notice or tell us about the missed date within 30 days.
- We confirm the cause in writing within 2 business days.
- We fix the filing within 2 business days of getting anything we need from you, or issue the credit or refund within 10 business days.
In effect from Oct 28, 2026. Part of our engagement terms (section 4A).
Start with a short request.
Three short steps, about two minutes. We reply by email within 1 business day with a fixed price and a checklist of what we’d need. There’s no obligation and no sales call.
Nothing is filed and nothing is charged until you approve a written quote. Private filing service; not a government agency.